Jeffrey Fawcett Prof. Smith 5/4/11 Managing Org. Behavior supererogatory Credit-OB Research Reflection The hypothesis the authors apply in the look into include the following: theory 1. LEB go place be positively cogitate to to employee mental empowerment. Hypothesis 2a. mental empowerment leave al cardinal be positively related to line of business merriment. Hypothesis 2b. mental empowerment unbidden be positively related to affectional dedication. Hypothesis 3a. psychological empowerment will talk terms the relationship amidst leading empowerment manner and job satisfaction. Hypothesis 3b. Psychological empowerment will mediate the relationship between leadership empowerment behavior and affective commitment. Hypothesis 4a. Job satisfaction will be positively related to intention to stay. Hypothesis 4b. Affective commitment will be positively related to intention to stay. This study aims to check out the relationship between leadership empowermen t behavior (LEB), employee psychological empowerment and employee attitudes (affective commitment and job satisfaction) and behavioral intentions (intention to stay). The hypotheses were simultaneously time-tested on a sample of 380 frontline aid employees, using morphologic equation modeling.
A web-based survey was administered during normal working hours to frontline employees in four service organizations active in people-related services such as interim staffing and health insurance. All respondents spend colossal time in direct contact with customers. To foster collaboration, one week precedent to sendi ng out our request to see out the survey, r! espondents authoritative a motivating mail from their HR Director. Respondents were given devil weeks to respond. After that time, a reminding mail was sent, once more by the HR directors of the companies. In total, 743 employees were invited to collaborate to the study and 413 surveys were change out of which 381 were useful for our analyses (no missing values) resulting in an overall...If you want to receive a full essay, order it on our website: OrderCustomPaper.com
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